a:2:{s:7:"current";a:9:{s:4:"date";a:2:{s:7:"created";i:1604575151;s:8:"modified";i:1721909471;}s:7:"creator";s:13:"Gilbert Gadet";s:4:"user";s:16:"g.gadet@logic.nl";s:11:"last_change";a:8:{s:4:"date";i:1721909471;s:2:"ip";s:13:"188.92.60.180";s:4:"type";s:1:"E";s:2:"id";s:10:"crm:queues";s:4:"user";s:19:"g.hendrikx@logic.nl";s:3:"sum";s:42:"[Move Item back to different Team member] ";s:5:"extra";s:0:"";s:10:"sizechange";i:9;}s:11:"contributor";a:2:{s:16:"g.gadet@logic.nl";s:13:"Gilbert Gadet";s:19:"g.hendrikx@logic.nl";s:15:"Gilles Hendrikx";}s:5:"title";s:6:"Queues";s:11:"description";a:2:{s:15:"tableofcontents";a:10:{i:0;a:4:{s:3:"hid";s:6:"queues";s:5:"title";s:6:"Queues";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:1;a:4:{s:3:"hid";s:12:"add_to_queue";s:5:"title";s:12:"Add to Queue";s:4:"type";s:2:"ul";s:5:"level";i:2;}i:2;a:4:{s:3:"hid";s:14:"open_the_queue";s:5:"title";s:14:"Open the Queue";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:3;a:4:{s:3:"hid";s:17:"queue_items_views";s:5:"title";s:17:"Queue Items Views";s:4:"type";s:2:"ul";s:5:"level";i:2;}i:4;a:4:{s:3:"hid";s:27:"pick_an_item_from_the_queue";s:5:"title";s:27:"Pick an Item from the Queue";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:5;a:4:{s:3:"hid";s:20:"work_on_a_queue_item";s:5:"title";s:20:"Work on a Queue Item";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:6;a:4:{s:3:"hid";s:19:"remove_a_queue_item";s:5:"title";s:19:"Remove a Queue Item";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:7;a:4:{s:3:"hid";s:6:"remove";s:5:"title";s:6:"Remove";s:4:"type";s:2:"ul";s:5:"level";i:2;}i:8;a:4:{s:3:"hid";s:23:"move_item_back_to_queue";s:5:"title";s:23:"Move Item back to Queue";s:4:"type";s:2:"ul";s:5:"level";i:1;}i:9;a:4:{s:3:"hid";s:39:"move_item_back_to_different_team_member";s:5:"title";s:39:"Move Item back to different Team member";s:4:"type";s:2:"ul";s:5:"level";i:1;}}s:8:"abstract";s:298:"Queues

Queues can best be described as a collection of Open Activities available to a specific User or Team to follow up on. In CRM it is a list from which Team members can 'Pick' an Item and process it. There are many ways to work with Queues and this is how it is currently implemented at Logic:";}s:8:"internal";a:2:{s:5:"cache";b:1;s:3:"toc";b:1;}s:8:"relation";a:1:{s:10:"firstimage";s:0:"";}}s:10:"persistent";a:5:{s:4:"date";a:2:{s:7:"created";i:1604575151;s:8:"modified";i:1721909471;}s:7:"creator";s:13:"Gilbert Gadet";s:4:"user";s:16:"g.gadet@logic.nl";s:11:"last_change";a:8:{s:4:"date";i:1721909471;s:2:"ip";s:13:"188.92.60.180";s:4:"type";s:1:"E";s:2:"id";s:10:"crm:queues";s:4:"user";s:19:"g.hendrikx@logic.nl";s:3:"sum";s:42:"[Move Item back to different Team member] ";s:5:"extra";s:0:"";s:10:"sizechange";i:9;}s:11:"contributor";a:2:{s:16:"g.gadet@logic.nl";s:13:"Gilbert Gadet";s:19:"g.hendrikx@logic.nl";s:15:"Gilles Hendrikx";}}}