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Inside Sales France</h2></td>
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<strong>A day at Inside Sales</strong>
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You are looking forward to the working day because each new day presents new and exciting challenges. You drink a cup of coffee and together with your partner - the account manager - you discuss the day ahead in a dynamic way. Together you discuss current customer cases and decide who does what. Your responsibilities are partly operational. In the meantime orders have come in and clients have called and sent e-mails. But, your structured approach helps you to stay on top of your daily schedule. Your e-mail inbox will have given you a substantial workload by now, which you process by processing orders and quotes that you send to the clients with a friendly personal message. After lunch with your colleagues you handle the outstanding service calls and come up with solutions that please the clients. Any request for reduced prices is discussed with the account manager and after exchanging knowledge about this client you come to a decision on a suitable price agreement that pleases the client. The second half of your afternoon is dedicated to client conversations. Following your data analysis it appeared that a client is no longer ordering a certain product from us. Time for you to change that. The second and third conversations are with prospective clients met at the trade fair. The result of these dynamic conversations is increased turnover from the first client, and two scheduled meetings for the account manager. Before you go home you already know what's on the agenda tomorrow and you prepare for your meeting with the account manager.<br/>
That's it. You're done for the day and can enjoy a relaxing evening.
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<strong>Why Inside Sales?</strong>
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The purpose of Inside Sales is to generate turnover by planning, creating, and taking opportunities, developing the market share, and to focus on client loyalty and managing client relations. All activities are performed in conjunction with the account manager with whom you form a two-person team. This account manager is responsible for the client and together with the account manager you are responsible for the turnover. Inside Sales has operational responsibility. Your job includes creating quotes, cross-selling and upselling, finding and calling new potential clients, setting up meetings while also processing the daily orders and handling client requests.
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<th width="200" height="20"><p><strong>What are your responsibilities?</strong></p></th>
<th width="300" height="20"><p><strong>How do you go about these?</strong></p></th>
<th width="100" height="20"><p><strong>What should you focus on?</strong></p></th>
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<td><p>Market exploration and account planning</p></td>
<td><p>Following regional developments in client needs, competition, substitution, etc.<br/>
Advising the sales manager (together with the account. manager) about the above-mentioned developments, so that these can be optimally utilized. </p>
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<td><p>Collecting useful data in a timely manner<br/>
Number of accepted proposals</p>
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<td><p>Sales in the client portfolio</p></td>
<td><p>Finalizing requests such as orders and service calls.<br/>
Presentation of turnover and enhancing brand name recognition concepts.<br/>
Stimulating clients to work with Promic.<br/>
Formulating quotes.</p>
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<td><p>Market share<br/>
Turnover<br/>
Scope and division of the client portfolio</p>
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<td><p>Customer relationship management</p></td>
<td><p>Building, maintaining, and expanding client relationships.<br/>
Inspire and inform clients and potential clients about portable displays.<br/>
Performing after-sales support activities.<br/>
Representing Promic at trade fairs and events.<br/>
Monitoring the commitments of Promic.</p>
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<td><p>Client satisfaction<br/>
Contact frequency<br/>
Scheduling meetings</p>
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<td><p>Registration and reporting</p></td>
<td><p>Observation of market developments and sharing these with the organization.<br/>
Document agreements at the level of the client and informing colleagues where necessary.</p>
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<td><p>Establishing up-to-date and correct information</p>
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<p> </p>
<strong>Which skills are important?</strong><br/>
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Ambition - Maintaining client relationships - Exchanging knowledge - Decisiveness - Structured way of working - Self-confidence - Stress management - Social skills
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<strong>What knowledge and experience should you have?</strong><br/>
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<li>Higher education or equivalent ability</li>
<li>You are fluent in spoken and written French and English (Dutch is a plus)</li>
<li>You have knowledge of business economics</li>
<li>You know how to manage customer relationships and how to operate on a market</li>
<li>You can employ different sales techniques</li>
<li>You have relevant commercial experience in a similar position (several years of experience is a preference)</li>
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<strong>What do we expect of you?</strong><br/>
<strong><em>Co-creation</em></strong><br/>
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<li>Contact the client or third parties on your own initiative</li>
<li>Be aware of the influence of your actions on others</li>
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<strong><em>Efficient</em></strong><br/>
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<li>Make well-considered choices at work and support these choices</li>
<li>Your written communication is well-structured, to the point, and complete</li>
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<strong><em>Effective</em></strong><br/>
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<li>Be goal-oriented and distinguish between core issues and minor matters </li>
<li>Your communication is pro-active, you inform everyone on time and at the right moment</li>
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<strong><em>Personal mission and vision</em></strong><br/>
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<li>Challenge others to remain critical of the tasks and goals</li>
<li>Have a demonstrable passion for the tasks that come with the job</li>
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<strong><em>Challenges</em></strong><br/>
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<li>Dedicated to gain new knowledge and skills outside of working hours</li>
<li>Inspire and motivate colleagues and clients to perform better</li>
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<p> </p>
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<strong style="line-height: 21px; margin-bottom: 10px; display: inline-block;">Are you the enthusiastic, dynamic, and inquisitive person to strengthen our team<br/>
and do you live (or want to live) within a 50 km radius of Promic?</strong><br/>
Please send your cover letter, CV, and photograph to <a href="mailto:vacatures@promic.com">vacatures@promic.com</a> before 18 August.<br/>
If you have any questions about this job opening, please send an e-mail to <a href="mailto:vacatures@promic.com">vactures@promic.com</a>.<br/>
We look forward to receiving your cover letter and CV!
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<p><b>Acquisition regarding this vacancy is not appreciated.<b></p>
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